Accounting and financials

• General ledger and journal entries
• Basic cost accounting and monitoring of project costs
• Budget management
• Banking and bank statement processing
• Payment processing and reconciliation
• Financial statements and reporting
• Sales tax and value-added tax
• Multicurrency support

Sales and Customers

• Opportunities and pipeline management
• Customer contact and activity management
• Sales quotations and orders
• Invoicing and crediting
• Sales and pipeline forecast
• Service contract management
• Service-call management entry and tracking

Purchasing and Operations

• Purchase proposals
• Purchase orders and deliveries
• Goods receipts and returns
• Accounts payable invoice and credit notes
• Bill of materials
• Production orders
• Forecasting and material requirements planning

Inventory and distribution

• Items management and item queries
• Receipt to stock, release from stock, and stock transactions
• Stock transfer between multiple warehouses
• Serial number management
• Inventory revaluation
• Customer and vendor catalog
• Price lists and special pricing
• Batch management
• Pick and pack

Reporting and administration

• Full integration with Crystal reports® software
• “Drag and relate,” drill downs, search assistance, workflow-based alerts
• Employee directory and administration, employee time
• Remote support platform
• Data migration workbench, data archiving
• SAP® Business One Software development Kit, including the data interface and user interface applica- tion program interfaces, user-defined fields, and tables